Cloud, security, and customer solutions professional. I find success in providing customer service oriented solutions while maintaining a high level of technical ability.
I am currently a cloud security professional working on a variety of projects for multiple federal stakeholders. At heart I am a problem solver driven to make the most effective difference while managing cost and risk.
Zeneth Technology Partners - Federal
Working on multiple projects and solutions in a cloud heavy environment. Developing apps for intel/log aggregation and accompanying dashboards. Working across multiple clouds, on-prem, and a range of tools to facilitate integration and new systems. Facilitated projects involving multiple federal agencies to provide new solutions. Worked on cloud CDM pilot with DHS stakeholders to create an alternative to on-premesis tools.
Buchanan & Edwards
Lots of hands on in a Microsoft heavy environment. Implemented several solutions such as SSO, org wide MFA, EMM, and created apps to automate user provisioning. Made many strides in increasing the security posture of the organization and was recognized for significantly reducing targeted phishing attempts.
Assistant Controller - IT Support
Performed various dities in operations accounting, auditing, and budgeting. Later took over IT manager's duties and helped launch digital signage, social media, financial systems. Implemented best practices such as SOPs and a ticketing system to ensure service would carry on beyond my tenure.
Sales Associate - Store Manager - Tech
Provided expert customer service, lead a sales team beyond sales targets, and performed various duties to support store operations
George Mason University
Sept 2011 - Current
I am currently a junior at George Mason University and working part-time towards a bachelor's focusing on IT. Estimated graduation date is "when it's done".
Azure Certified Security Engineer Associate
AWS Certified Cloud Practitioner
Comptia Network+ N10-007
Comptia Security+ SY0-501
ITIL - Foundation
Mason Dining Help Desk Infrastructure
During my later time working at Sodexo USA (Mason Dining) I took over management of all of our technology operations. I took this opportunity to implement several industry standard practices including a help desk ticketing system to better manage user requests and problems. This among other improvements greatly increased user/customer satisfaction. This system I put in place was easily transferable to new employees as well.
Office 365 User Automation
One of the biggest challenges working in IT operations is controlling Identity & Access Management. Previously at one of my roles, IAM was managed by a costly workflow application that also presented security concerns. Through research and testing, I deployed a system using Microsoft SharePoint, Power Apps, and a Azure Logic Apps to fully automate account provisioning and deletion. This setup leveraged the Microsoft Graph API and reduced our cost to pennies compared to the previous solution.
Below are some of the technologies I am skilled or have familiarity with. Some are relatively new and not things I pretent to be well versed in using
Office 365 and Azure
SSO and IAM
Security policy, procedures, and automation
Fortigate and Cisco Networking
Host and Network based Traffic analysis, Wireshark etc.