Projects
Automated Security Ops Testing Environment
Recently I was tasked with creating an environment for security operations users to test potentially or kown malicious links, files, and other artifacts. I facillitated this by designing a small system in Azure leveraging a DevTest Labs account, an Azure Bastion Host, a Logic App, and ARM Templates. This environment allowed security users to perform their analysis quickly and have VMs re-launched automatically after bein compromised. A contained network, use of Azure features such as Bastion, Network Security groups, and basic netwoking concepts provide an environment completly seperated from our client's infrastructure. The environment is relitively low cost and can be launched via ARM template on the fly.
Mason Dining Help Desk Infrastructure
During my later time working at Sodexo USA (Mason Dining) I took over management of all of our technology operations. I took this opportunity to implement several industry standard practices including a help desk ticketing system to better manage user requests and problems. This among other improvements greatly increased user/customer satisfaction. This system I put in place was easily transferable to new employees as well.
Office 365 User Automation
One of the biggest challenges working in IT operations is controlling Identity & Access Management. Previously at one of my roles, IAM was managed by a costly workflow application that also presented security concerns. Through research and testing, I deployed a system using Microsoft SharePoint, Power Apps, and a Azure Logic Apps to fully automate account provisioning and deletion. This setup leveraged the Microsoft Graph API and reduced our cost to pennies compared to the previous solution.